NYCHomeCareConnect was built by New Yorkers, for New Yorkers — with one simple belief: that finding quality home care should never be a burden for families who are already going through enough.
NYCHomeCareConnect was founded after our team witnessed firsthand how overwhelming it was for families to navigate New York City's complex home care system. Dozens of agencies, confusing Medicaid rules, and no clear way to compare options — it was exhausting.
We spent months speaking with families across all five boroughs, learning what they needed most: a trusted guide who would do the heavy lifting, ask the right questions, and connect them to a caregiver who truly fit their loved one's needs.
We built NYCHomeCareConnect to be exactly that guide. Our platform brings together licensed agencies, families in need, and a team of care advocates who know NYC's home care landscape inside and out.
Today, we've helped over 500 families find quality care — and we're just getting started. Our mission is simple: no senior in New York City should go without the dignified care they deserve.
Every decision we make is guided by these principles — from the agencies we partner with to the families we serve.
Every senior deserves to be treated with compassion and respect. We only partner with agencies that share this commitment unconditionally.
We explain exactly how we work, how we make money, and why our recommendations are never influenced by who pays us more.
We understand NYC's neighborhoods, cultures, and languages — because we're part of this community, not just serving it from the outside.
Care needs are often urgent. We respond within 2 hours because waiting a week for a callback is not acceptable when someone needs help now.
We take the time to understand your specific needs so we connect you with an agency that truly fits — not just the first available one.
Our relationship doesn't end when care starts. We stay available to help you navigate changes, concerns, and transitions over time.
New York City's home care system is complex, fragmented, and overwhelming — especially for families already managing a health crisis or caring for an aging parent while working full-time. We believe the solution is a trusted, knowledgeable advocate who can bridge the gap between families and quality care providers.
Our non-profit initiatives and agency marketing partnerships allow us to provide this service entirely free to families — so that cost is never a barrier to getting the help you need.
A dedicated group of care advocates, healthcare professionals, and community organizers who live and work in New York City.
Passionate advocate for senior care access in NYC with over a decade of experience in healthcare coordination and community outreach.
Licensed social worker with deep expertise in Medicaid, CDPAP, and long-term care planning for elderly New Yorkers across all five boroughs.
Manages relationships with our 80+ agency partners, ensuring quality standards and match accuracy for every family referral we make.
Our team is standing by to help you navigate NYC's home care options — completely free.